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Terms and Conditions | Privacy | About Us
These Terms and Conditions apply to, and are binding upon you if you Participate at www.betway.com (the 'Casino').
By Participating, you agree that you have read and understood these Terms and Conditions and you acknowledge that these Terms and Conditions shall apply to you.
If you do not agree to any of these Terms and Conditions, you should immediately stop using the Software and remove the Software from your computer.
By marking the box labelled "Yes, I agree to the Terms and Conditions" as part of the registration process you are bound by these Terms and Conditions, our Privacy Policy, promotion- or competition- specific terms and conditions, and other rules and policies relevant to your Participation and in each case as such may be updated from time to time (all such rules and policies collectively referred to hereinafter as the "Rules").
You are bound by the Rules in any event if you use the Service or the Software, including, but not limited to, initiating or making a deposit through the Service or submitting your deposit details to us.
In these Terms and Conditions:
"Betway" means the website betway.com
"Closed Customer Account" means an account that has been closed, deregistered or excluded by either us or you;
"Customer/s" mean(s) a Registered Customer or a Closed Account Customer;
"Games" means poker, casino and any other games offered on the website
"Intellectual Property" means trade marks and trade names, whether registered or not, including trade mark applications and registered trade marks, with the goodwill which attaches in such trade names and trade marks, domain names, getup, trade dress and trading style including without limitation as presented in websites; domain name registrations and any variations thereof now and in the future; any copyright in the getup, trade dress or trading style, any right or license under copyright to use such getup, trade dress or trading style, any software code, architecture of software, look and feel of software, or any other intellectual property, owned by or licensed to us, in each case in any part of the world;
"Participate" and any cognate thereof means, without limitation, any of the conduct described in 4.1.1 to 4.1.8 below, visiting the website playing any Games, or using the Software in any manner whatsoever;
"Registered Customer" means a person who has registered with us in the manner as described in clause 3.2 and who has opened an account with us;
the "Service" means the availability to, and provision of Software that enables you to Participate;
"Software" means any software owned by or licensed to us in order for you to Participate, or any downloadable/flash game versions of the software offered at Betway;
"we/us/our" means Gnuf Limited, in all matters pertaining to the Games, together with (where context permits) their holding companies and associated companies;
"Website" means betway.com
1. About Betway
Betway is a brand managed Gnuf Limited (C39710) a Maltese registered company whose registered address is 9 Empire Street Gzira GZR 1300 and licence number.
All transactions between the You and Betway take place in Malta where the principal servers are based.
2. Licencing and Regulatory Authority
Gnuf Limited is licenced by Lotteries and Gaming Authority of Malta with licence number LGA/CL3/302/2006.
3. Your Participation at Betway
3.1 Restrictions
You may only participate at Betway if you are over 18 years of age.
It is illegal to play at Betway if you are under 18 years old.
YOU MAY NOT PARTICIPATE IF YOUR JURISDICTION IS THE UNITED STATES OF AMERICA, CUBA, IRAN, IRAQ, IVORY COAST, NORTH KOREA, POLAND, SOUTH AFRICA, THESUDAN, SYRIA, THE STATE OF ISRAEL, TURKEY OR FRANCE.
BETS PLACED FROM THESE JURISDICTIONS WILL BE VOIDED AND ANY DEPOSITS OR BETS MADE BY PERSONS WHO ARE DOMICILED, RESIDE OR WORK IN SUCHJURISDICTIONS WILL BE REFUNDED LESS AN ADMINISTRATIVE FEE OF 10% OF THE TOTAL DEPOSITS MADE BY SUCH INDIVIDUAL, IN ADDITION TO ANY CHARGES THAT MAYBE LEVIED BY THE BANK OR FINANCIAL INSTITUTION MANAGING THE AFOREMENTIONED REVERSAL.
PERSONS IN BREACH OF SECTION 3.1 OR OTHERWISE IN BREACH OF THESE TERMS WILL NOT BE ENTITLED TO COLLECT ANY WINNINGS. FURTHERMORE, ANY PERSON WHOIS KNOWINGLY IN BREACH OF SECTION 1.1.1 MAY BE COMMITTING FRAUD AND MAY BE SUBJECT TO CRIMINAL PROSECUTION.
3.2 Identification Documentation
To play at Betway, you are required to enter in your social security number. To cash out, you are also required to send in valid identification documents proving your age and address. Cash-outs will not be permitted until we have received the requisite identification documentation. For further information please see our registration page. Acceptable identification documentation includes:
(i) a current and valid passport, driving licence or ID card; and
(ii) the most recent bank statement for the bank account from which you intend to make deposits (we are only required to see your name and address, please omit all other information);
(iii) a photocopy of the front and back of the bank card from which you intend to make the deposit (we are only required to see the first and last 4 digits).
3.3 Identification Verification
Payment of any cash-in may only be made to a Registered Customers. You hereby authorise us and our designated agents, as and when we require, to confirm your identity and to confirm and verify your right to use the money that you wager at Betway.
3.4 Risk
You accept that Participation at Betway is at your sole option, discretion and risk.
3.5 Acceptable Use
You represent, warrant and agree that you will comply with all laws, statutes and regulations in relation to your use of the Software and Service. We are not responsible for any illegal or unauthorised use of the Software or the Service by you. By accepting these Terms and Conditions you agree to assist us, to the extent that you are able, with the compliance with applicable laws and regulations.
4. Your Account
4.1 Single Account
You may only open and operate a single account. If you hold more than one account we reserve the right to suspend these accounts until all the account details and balances (belonging to you) are consolidated. Once completed, all other accounts will be terminated leaving a single active account.
4.2 Accuracy
You are asked to keep your registration details up to date. If you change your address, email, phone number or any other contact or personal information please contact us in order to update your account information.
4.3 Password
When you activate your account you must choose your own user name and password combination. You are asked to keep this information secret. Any actions carried out through your account will stand if your user name and password have been entered correctly.
4.4 Verification of Bank Details
If you use a credit or debit card for transactions at Betway, the cardholder's name MUST be the same as the name you used when registering with the site. Should the name you used when registering and the name that appears on your credit or debit card differ in any way, your account will be immediately suspended. If your account is suspended, you can contact us for details regarding our verification process. Any withdrawals that are made by bank wire or cheque will only be payable to the name used when registering with the site. If a debit or credit card has been used to deposit funds the name must correspond to the name registered on the card.
4.5 No liability
Betway shall accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with your Participation; including without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person's misuse of the casino, its content or any errors or omissions in the Website's content. Betway reserves the right to close or suspend your account.
4.6 Account Dormancy
Should an account remain dormant or inactive with no account transactions for a period exceeding 30 months and where the account also has a balance Betway shall attempt to contact you with a view to return any remaining funds. Should this not be possible, then the remaining balance (if any) within that account shall be remitted to The Betway Group.
4.7 Inter-Account Transfers
The transfer of funds between individual poker accounts is strictly prohibited.
4.8 Interest
Any monies held in your account shall not attract interest.
4.9 Account Suspension
Betway reserves the right to close or terminate your account at its sole discretion.
4.10 Account Closure and Temporary Suspension
If you wish to temporary suspend or close your account please contact Betway on support@betway.com
5. Payment Details / Withdrawals
5.1 Identification Checks
Betway must receive your identification documents and signed gaming contract before you can withdraw from your gaming account
5.2 Credit Checks
Betway reserves the right to run credit checks on all cardholders with third party credit agencies on the basis of the information provided on registration.
5.3 Records
It is the cardholder's responsibility to retain copies of transaction records and Website policies and rules.
5.4 Withdrawals
Any withdrawals that are made by bank wire or cheque will only be payable to the name used when registering with the site and if a debit or credit card has been used to deposit funds the name must correspond to the name registered on the card. There may be charges incurred for withdrawals. Funds must be withdrawn with the same method used for depositing, up to the amount of the deposit.
Please note that any withdrawals may experience a slight delay due to our identity verification process.
5.5 Updating Payment Details
Updating or adding additional payment details may only be done by contacting support@betway.com
5.6 Limit on Withdrawals
Players who withdraw a sum of money that is 5 times or more greater than their lifetime deposits across all Betway casinos will only be able to withdraw their winnings at a sum of €4,000per week. The remaining amount will be placed back in the player's account until such time that they are eligible for a further withdrawal. This clause will only be applied at the discretion of casino management. All progressive wins are exempt from this clause.
6. Bonuses
6.1 Separate Terms and Conditions
We may, from time to time, offer certain promotions and competitions which may have separate terms, conditions and rules that are competition- or promotion- specific. All promotions, bonuses or special credited to Your account must be used in adherence with such terms and conditions.
In the event and to the extent of a conflict between these Terms and Conditions and the promotion- or competition- specific terms and conditions, the promotion- or competition- specific terms and conditions shall prevail.
Bonus Bets cannot be transferred or cashed-in.
6.2 Abuse of Bonus System
If we believe that you are abusing or attempting to abuse a bonus or promotion, or are likely to personally benefit through the abuse of a gambling policy operated by Betway, we may at our sole discretion, deny, withhold or withdraw from you any bonus or promotion. We may also void any policy which is being abused either temporarily or permanently or terminate your access to our Services and/or block your account. In such circumstances, Betway shall be under no obligation to refund to you any amount that may be in your account other than your original deposited amount.
6.3 Right to Rescind
Betway reserves the right to withdraw any promotion, bonus or special offer at any time.
7. Privacy Policy
7.1 General
Betway is committed to protecting and respecting your privacy. Betway complies with all applicable data protection and privacy laws. If you do not understand how we handle or use the personal information You provide to us then You are invited to send in any questions to support@betway.com
7.2 Information Collected
Betway may collect and record all telephone calls, internet communications, details of transactions you carry through the site and details of your visits to the site. Any personal data received is processed in accordance with your rights, obtained only for a specific and lawful purpose, kept in a secure manner, and is utilised for marketing purposes based on the opt-out principle.
7.3 Disclosure of Information
Betway will authorise the financial institution which you used when registering an account, to provide information about you should this be requested by the relevant Governing Authority in relation to your gaming. We will disclose personal data when ordered to do so by any Governing Authority and/or under any legal provision contained in the Governing Law. We will also disclose information as required to enforce our terms of use as stated in these Terms & Conditions. For fraud detection and control purposes you agree that we retain the right to transfer your personal data to third parties, including so-called AVS service providers and other partners should the need arise. Furthermore, we reserve the right to disclose personal data to relevant recipients where we have reasonable grounds to suspect irregularities that involve an account.
7.4 Player Relationship Management (CRM) and Marketing Materials
Betway reserves the right to process personal data for CRM purposes. You can choose not to receive marketing/promotional material at registration and/or unsubscribe from promotional material sent electronically by contacting us at support@betway.com Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. Please note that these websites may have their own privacy policies and that we do not accept any responsibility whatsoever for these policies. Please check these policies carefully before you submit any personal data, we cannot be held responsible for the policies of partner websites.
7.5 Correction of Incorrect Account Information
You have the right to require access to your own personal data and/or have the right to correct and/or erase wrong and/or inappropriate data.
7.6 Cookies / ActiveX
You agree that we may from time to time use a cookie and Active X components on your disk to save information (such as user name, password, other personal details, email address) so you do not have to re-enter this information each time you visit Betway. This cookie cannot be used to run programs or deliver viruses to your computer, and is uniquely assigned to you. It can only be read by a web server in the domain that issued the cookie to you. The primary purpose of the cookie is to enable you to save time, and facilitate future access to the site.
7.7 Storage of Personal Data
The data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
7.8 Communication and Opt-out
In registering a Practice or Real account, you hereby consent to us contacting you through any and all means of communication (whether in written or verbal form and including, but not limited to email, telephone and SMS) in respect of matters relating to your account. To unsubscribe to any or all forms of communication, please contactsupport@betway.com
7.9 Privacy Policy
Please click here for further information on the Betway Privacy Policy
8. Intellectual Property
8.1 You acknowledge and agree that all right, title and interest in the Intellectual Property is our absolute property or duly licensed to us. Any use of the Intellectual Property without our prior written consent is not permitted. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit, or tamper with the Intellectual Property in any manner whatsoever.
8.2 You acknowledge and agree that the material and content contained within the Website is made available for your personal, non-commercial use only. Any other use of such material and content is strictly prohibited.
8.3 We hereby grant you a license to download and use the Software in order to Participate, subject to these Terms and Conditions. All rights in the Software are reserved, and you may use the Software only as licensed to you.
9. Interruptions in Play
9.1 No warranties
The Service and the Software are provided on a "as is" basis. We make no warranty or representation, whether express or implied, in relation to the satisfactory quality, fitness for purpose, completeness or accuracy of the Service or the Software.
9.2 Malfunctions
We shall not be liable for computer malfunctions, failure of telecommunications service or Internet connections nor attempts by you to participate in games by methods, means or ways not intended by us.
9.3 Reported Faults
We cannot guarantee that the Service will never be faulty but we will correct reported faults as soon as we reasonably can. If a fault occurs you should report the fault by e-mail or in writing to our customer service centre.
9.4 Viruses
Although we shall take all reasonable measures to ensure that the Software and files are free from computer viruses we cannot and do not guarantee that the Software and files are free of such problems. It is your responsibility to protect your systems and have in place the ability to reinstall any data or programs lost due to a virus.
9.5 Service Suspension
We may temporarily suspend the whole or any part of the Service for any reason at our sole discretion. We may, but shall not be obliged to, give you as much notice as is reasonably practicable of such suspension. We will restore the Service, as soon as is reasonably practicable, after such temporary suspension.
9.6 Voided Bets
In the event of a system malfunction, all unconfirmed bets are void. We are not liable to you for any loss that you may incur as a result of such suspension or delay.
9.7 Complaints
Customer complaints regarding account statements or balances must be made within 14 days of posting on the Betway Website. Customer complaints should be sent by Email tosupport@betway.com Best efforts will be made to resolve a reported matter promptly. If for some reason you are not satisfied with the resolution of your complaint, you can contact the Lotteries and Gaming Authority of Malta at complaints@lga.org.mt or eCOGRA at ecogra.com.
9.8 Change
Betway reserves the right to suspend, modify or remove or add to the Website any games or software at its sole discretion with immediate effect and without notice. We shall not be be liable to you for any loss suffered by you resulting from any changes made or for any modification or suspension of or discontinuance of the Software or Services and you shall have no claims against Betway in such regard.
10. Indemnity and Limitation of Liability
10.1 Indemnity
You agree to indemnify and hold harmless us, our directors, officers, employees, shareholders, agents and affiliates, our ultimate parent and parent companies and any of our subsidiaries against any and all costs, expenses, liabilities and damages (whether direct, indirect, special, consequential, exemplary or punitive or other) arising from any Participation by you, including without limitation:
(i) Visiting, use or re-use of Website;
(iii) Use or re-use of the Website by means of telecommunication services;
(iii) Use or re-use of any materials at, or obtained from, the Websiteor any other source whatsoever;
(iv) Entry to, or use or re-use of the Website server;
(v) Facilitating or making a deposit into your account at Betway;
(vi) Wagering or gaming at Betway through any delivery mechanism offered;
(vii) Acceptance and use of any win or prize at or from Betway; and
(viii) Use or re-use of Betway software, by any means or through any medium.
10.2 Limitation of Liability
In no circumstances whatsoever shall we, our directors, officers, employees, shareholders, agents and affiliates, our ultimate parent and parent companies and any of our subsidiaries be liable to you in contract, tort, negligence or otherwise, for any loss or damage howsoever arising from any cause whatsoever, whether direct or indirect, or for any amounts whatsoever (even where we have been notified by you of the possibility of such loss or damage).
10.3 Links
Betway shall not be liable in contract, tort, negligence, or otherwise, for any loss or damage whatsoever arising from or in any way connected with Your use, of any link contained on the Website. We are not responsible for the content contained on any Internet site linked to from the Websites or via the Services.
10.4 Negligence
Nothing in these Terms and Conditions will operate so as to exclude any liability of the company for fraud, death or personal injury that is caused by the company's negligence.
11. Availability of Offers
11.1 Eligibility
All offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, etc), and shared computer, eg. school, public library or workplace. All Betway offers are intended for recreational players and Betway may in our sole discretion limit the eligibility of players to participate in any promotion. We reserve the right to withdraw the availability of any offer or all offers to any player
11.2 Offer recall
Betway reserves the right to reclaim all bonuses awarded and any winnings accrued if players are found to be tampering with or abusing any aspect of a Betway promotion. Where there is evidence of a series of bets placed by a player or group of players, which as a result of enhanced payments through promotional offers results in guaranteed player profits irrespective of outcome, Betway reserves the right to ignore the bonus element of such offers and settle bets at the correct odds. Betway further reserves the right to ask any player to provide sufficient documentation for us to be fully satisfied as to the player's identity prior to us crediting any bonus, free bet or offer to their account.
12. Responsible Gaming
12.1 Policy
Gaming is supposed to be fun but can be addictive and we encourage you to game reasonably and responsibly. Please see our Responsible Gaming page for details on how you can have a safer and more responsible gaming experience, as well as a description of the responsible gaming tools found in the software.
12.2 Self-exclusion Policy
You may at any time request that your Gaming Account be closed for the reason of problem gambling. You can exclude yourself permanently or temporarily from Betway. If you exclude yourself temporarily, the Gaming Account will be closed without hesitation and will remain closed for a minimum of three months. Should Betway deem it unwise or unhealthy for the Gaming Account to be reopened, then it will be closed forever at the sole discretion of Betway. If you exclude yourself permanently, to reopen an account you will have to re-register.
Please see the self-exclusion policy as described in the Responsible Gaming page for further information, or contact support@betway.com
13. Player Protection
13.1 Policy
We want to ensure that you can enjoy your experience at Betway in a safe, responsible manner. We will deal with any issue affecting your playing experience at the Casino promptly. We have a detailed Player Protection policy, which can be found here, as well as a list of mechanisms which you can install to ensure a safer gaming experience.
14. Governing Law, Support, Disputes and Complaints
14.1 Support
Player Support is available if you experience any difficulties. Player Support can be reached by email on support@betway.com
14.2 Alternative Dispute Resolution
The current balance and transaction history of your account may be viewed at any time. Should there be any claim or dispute arising from past or current transactions please contact us. If we are unable to settle the dispute we will refer the dispute to an arbiter, such as IBAS, whose decision will be final subject to full representation given to all parties involved.
15. Financial Institution
15.1 No interest
Betway is not a financial institution and thus any deposits made into your account are not due any interest payments on the deposit(s) whatsoever.
15.2 No legal or tax advice
Betway does not provide advice regarding tax and/or legal matters. Players who wish to obtain advice regarding tax and legal matters are advised to contact appropriate advisors.
15.3 No arbitrage
You are strictly prohibited from utilising Betway and it systems to facilitate arbitrage through Currency Exchange transactions. Where Betway deems that you have deliberately used the systems for financial gain through arbitrage, any gains will be forfeited and deducted from your balance without warning or notification.
15.4 Anti-money Laundering
Players are strictly prohibited from using Betway and its systems to facilitate any type of illegal money transfer. You must not use the Website for any unlawful or fraudulent activity or prohibited transaction (including money laundering) under the laws of any jurisdiction that applies to you. If Betway suspects that you may be engaging in, or have engaged in fraudulent, unlawful or improper activity, including, money laundering activities or any conduct which violates these Terms and Conditions, your access to Betway will be terminated immediately and your account may be blocked. If your account is terminated or blocked under such circumstances, Betway is under no obligation to refund to you any money that may be in your account. In addition Betway shall be entitled to inform the relevant authorities, other online service providers, banks, credit card companies, electronic payment providers or other financial institution of your identity and of any suspected unlawful, fraudulent or improper activity. You will cooperate fully with any Betway investigation into such activity.
16. Other
16.1 Acceptance
By accepting these Terms and Conditions you are fully aware that there is a risk of losing money when gambling and you are fully responsible for any such loss. You agree that your use of the Betway is at your sole option, discretion and risk. In relation to your losses you shall have no claims whatsoever against Betway or any partner, or respective directors, officers or employees.
16.2 Eligible Players
Employees of Betway, its licensees, distributors, wholesalers, subsidiaries, advertising, promotion or other agencies, media partners, retailers and members of the immediate families of each are not eligible to participate in the games.
16.3 Termination of Account
Betway reserves the right to cancel your account for any reason whatsoever at any time without notifying you. Any balance in your account at the time of such a cancellation will be credited to your credit card and/or sent to you by cheque. We also reserve the right, at our sole discretion to void any winnings and confiscate any balance in your Betway account in any of the following circumstances:
(i) If you have more than one active account at Betway;
(ii) If the name on your Betway account does not match the name on the credit card(s) used to make deposits on the Betway account;
(iii) If you participate in a promotion and cash-in before fulfilling the requirements of that particular promotion;
(iv) If you provide incorrect or misleading information while registering an Account with Betway;
(v) If you are not of legal age to gamble;
(vi) If you have allowed or permitted (intentionally or unintentionally) someone else to play using your Betway account;
(vii) If you have played in a professional capacity or in tandem with other Player(s) as part of a club, group, etc. Betway is for sole use on an individual basis for personal entertainment only;
(viii) If you have "charged back" any of the deposits made with your credit card on your Betway account;
(ix) If you are found colluding, cheating, money laundering or undertaking any kind of fraudulent activity at Betway
(x) If it is determined by Betway that you have employed or made use of a system (including machines, computers, software or other automated systems such as bots etc) designed specifically to defeat the gaming system or Betway;
(xi) If you use our Website, software or your account in bad faith;
(xii) If you make statements that are sexually explicit or offensive while using our chat facility, this includes expressions of bigotry, racism, hatred or profanity;
OR
(xiii) If Betway should become aware that you have played at any other online casino under any of the circumstances set out at (i) to (xii) above.
16.4 Publicity
By accepting any prize and/or winnings from Betway, you consent for your name to be used for advertising and promotional purposes without additional compensation except where prohibited by law.
16.5 Entire Agreement
The Terms and Conditions contained herein represent the complete, final and exclusive agreement between you and Betway and supersede and merge all prior agreements, representations and understandings between you and Betway with regards to playing at Betway. Betway reserves the right to amend these Terms and Conditions, or to implement or amend any procedures, at any time without prior notice to you. Such amendments will be implemented at the discretion of Management and put into immediate effect.
16.6 Irregular Play
Before any withdrawals are processed, your play will be reviewed for any irregular playing patterns. In the interests of fair gaming; equal, zero or low margin bets or hedge betting, shall all be considered irregular gaming for bonus play-through requirement purposes. Other examples of irregular play include, but are not limited to, placing single bets equal to or in excess of, 30% or more of the value of the bonus credited to your account before the wagering requirements for that bonus have been met. Should Betway deem that you have indulged in irregular game play, we reserve the right to withhold any withdrawals and/or to confiscate all of your winnings.
16.7 Final Decision
In the event of a discrepancy between the result showing on your software and bETWAY server software, the result showing on the Betway server software shall be the official and governing result.
16.7 Tax
You are solely responsible for any applicable taxes on any prizes and/or winnings that you collect from Betway.
16.9 Force Majeure
Betway shall not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the gaming contract that is caused by events outside our reasonable control.
16.10 No agency
Nothing in these Terms and Conditions shall be construed as creating any agency, partnership, trust arrangement, fiduciary relationship or any other form of joint enterprise between you and us.
16.11 Severability
If any of the Terms & Conditions are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law. In such cases, the part deemed invalid or unenforceable shall be amended in a manner consistent with the applicable law to reflect, as closely as possible, Betway's original intent.
16.12 Explanation of Terms and Conditions
We consider these Terms and Conditions to be fair. Should you need any advice regarding these or any other part of our service, please contact on support@betway.com
Please note that all correspondence and telephone calls may be recorded.
This site is operated by Sailboats Limited and Gnuf Limited (our "Site"). We have created this privacy policy ("Privacy Policy") to outline our firm commitment to your privacy. Our policy is based on the Data Protection Act of Malta and the principles held within such law. It will also inform you of type of Personal Data we process when you use our Site, why we process this Data and how we use this Data.
By using www.betway.com acknowledge and accept both the terms and conditions of this privacy policy and the purposes and methods of processing for which your Personal Data is collected.
How your Personal Data is stored and used
During the registration process and when you subsequently use your Betway account, specific personal data ("Personal Data") is collected including, but not limited to, first and last name, date of birth, credit card data, home or other physical address, email address, phone number or other contact data.
Your Personal Data is held by us on servers based in Malta and elsewhere from time to time.
All of your Data is collected and stored in a secure and protected environment and is correct as it is provided. You are entitled by law to have a copy of the Personal Data recorded and to have any Personal Data corrected. You may change your personal details at anytime by clicking here and following the simple steps.
Disclosure of your Personal Data will only take place in accordance with applicable laws. Such disclosure will primarily be to other companies in our group, business partners, consultants or suppliers that are engaged to carry out financial or other processing on our behalf.
Due to the nature of the internet and its use to collect and transfer Personal Data, it may necessitate the transmission of your Personal Data outside of the EEA. By using this site you acknowledge and agree to our use of your Personal Data in this manner.
We do not collect your Personal Data when you use our Site without your knowledge or rent, sell or trade your Personal Data to any third party.
You may 'opt out' of receiving any promotional communications either by choosing to opt out where such option is made available on the Site or in an email you receive from us, or at any time by sending an email or by writing to us at 9 Empire Stadium Street, Gzira GZR 1300, Malta.
Security of Processing
Your security as a customer is of the utmost importance to us. Online security measures such as passwords and account numbers are used when all transactions take place to ensure that no one can gain access to your financial or personal details.
When you open an account at Betway.com, your details are fully encrypted by the strictest 128-bit SSL encryption for total security. When Personal Data is transferred over the Internet, we and our e-commerce partner use 128-Bit Secure Socket Layer Encryption Technology to ensure the security of all Personal Data.
All commercial transactions at Betway are facilitated by Datacash Services Limited, the internet's premier e-cash merchant. They provide our Customers with safe and secure e-cash and play an active role in fraud prevention and detection. Their aim is to ensure the integrity of client's accounts and safeguard payments made to you. Risk sentinel, advanced fraud-management software that protects Betway customers from online fraud, has been implemented to provide you with ongoing protection.
Fraud Prevention
To protect us and any other users of the Site against fraud including use of stolen credit cards, or any other fraudulent or criminal activity (including any chargeback or other reversal of a payment) we may check your details against, and share Personal Data with other online gaming sites, banks, credit card companies and other fraud prevention agencies. In addition, money laundering legislation requires all financial institutions to collect and record Personal Data to confirm a customer's identity and to report any transactions arousing suspicion.
Cookies
Cookies are small files of Data which are stored on your computer. On your first visit to www.betway.com a piece of Personal Data called a cookie will be sent to your browser for the purpose of tracking your navigation patterns. You can disable cookies by changing your browser settings. However, please note that the functionality of our website will be impaired.
Legal Disclaimer
Please also visit our Terms and Conditions covering the use and limitations of liability governing the use of the Betway web site and software.
Other linked websites
Where there is a link from this website to another relevant site, this privacy policy will not apply once you leave this site.
Your consent
By marking the box labeled "Yes, I agree to the Terms and Conditions and that I am not resident in the US, Malta or Israel" during the registration process or by your continued use of the Site following the posting of this Privacy Policy (as applicable), you agree to this Privacy Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. This Privacy Policy should be read in conjunction with our Terms and Conditions. We may periodically make changes to this Privacy Policy and will notify you of these changes by posting the modified terms on our online site.
About Betway.com
Betway.com takes pride in giving customers a greater value than other major brands in the markets where we operate.
Our customers sign up and continue to play with us because they always get a great deal at Betway.com. We are proud to provide a true 24 hour, 7-day a week service that gives our customers transparent and quick access to their money. Betway.com provides a full range of services, meaning that there is no need to go elsewhere to play on sports, casino, poker or other games.
Betway.com operates from Malta. The operations are under supervision and control of the LGA.
Team Betway.com
Address:
Betway.com
9 Empire Stadium Street,
Gzira GZR 1300,
Malta
Email:
English
support@betway.com

